Shop since 1973 100% recycled and restoredSame day shipping

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Customer service

Taking public transportation?

From Amsterdam Central Station several buses run at the stop 200 meters from our store.We recommend that you check the best travel options before departure on the stop you can see the large church of monnickendam. You walk past this churc

Opening hours

Monday:11:00 - 18:00

Tuesday:11:00 - 18:00

Wednesday:11:00 - 18:00

Thursday:11:00 - 18:00

Friday:11:00 - 18:00

Saturday:11:00 - 18:00

Sunday:12:00 - 18:00


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Articles & Stock

I don't know my ring size, what should I do?
I'm interested in an item I've seen in stores, but I can't find it online, what can I do?
What is the best way to care for my jewellry?
Do you offer a repair service?
Is it possible to have jewellery engraved?
When will the jewellery be replenished?

Returns & Refunds

How do I return my order?
Can I return my order in your store?
What happens if I return my package later than 30 days?
Has my return package been received properly?
Is it possible to exchange my items instead of getting my money back?
I want to return two orders, can I have them shipped together?
Can I return sale items?
When will I receive my refund for the returned item(s)?


If I order something today, will I receive my order tomorrow?
Can I change my address after I have completed my order?
Can I select a date and time for my order to be delivered?
What are the shipping methods?
I still haven't received my order, what can I do?
What happens to my order if I am not home when it is delivered?
Can I have my package delivered to someone else?
Can I have my order shipped to my work address?
I have ordered atelier collection item, how does this work?

Payments, discounts and gift cards

What are the different payment methods?
How does paying with Klarna work?
How does paying with Klarna spread payment work?
Why can't I pay with Klarna?
If the price of an item I bought changes, can I request a refund?
Can I also order a gift voucher online?
Is it possible to use my gift card for online orders?
How can I use the gift card online?
Which gift cards do we accept?
If I place an order from outside the EU, will there be additional charges?